Refund Policy for Softek Technology (BusinessForSale.in)

At Softek Technology, the parent company of BusinessForSale.in, we are dedicated to providing high- quality services to our customers in the business marketplace. We understand that there may be situations where a refund is necessary, and we are committed to handling such requests fairly and transparently. Below is our refund policy for services offered through BusinessForSale.in.

1. Refund Eligibility for Business Listings:

Business Listings (Buyers & Sellers):

Once a business listing is posted on BusinessForSale.in, the listing fee is non- refundable. This applies even if the listing is removed or modified prior to the expiration of the listing term.

If a listing is removed due to a technical issue or error on our platform, we may issue a partial refund or credit at our discretion.

Premium and Featured Listing Subscriptions:

Refunds will only be considered if a premium or featured listing package has not been activated or utilized. Requests for a refund must be made within 7 days of purchase.

If the listing has been promoted or advertised, no refund will be provided.

2. Refund Eligibility for Services:

Advisory and Consultation Services:

Refunds for advisory or consultation services, such as business valuations or buyer- seller matching, will be considered only if the service has not been initiated. Refund requests must be made within 3 days of service booking.

Once the service has commenced or been delivered, no refunds will be issued, as resources and time have already been allocated.

Marketing and Document Preparation Services:

Refunds for marketing or document preparation services will not be issued once the service has been initiated or completed. If any part of the service is still pending, a refund may be considered for that portion, depending on the circumstances.

3. Non-Refundable Services and Items:

Completed or Utilized Services: No refunds will be granted for services that have already been provided or completed, including business evaluations, marketing campaigns, and advisory consultations.

Promotional Packages: Refunds will not be offered for purchases made through promotional or discounted packages unless specifically stated at the time of purchase.

Used or Customized Products: No refunds will be given for any products or services that have been customized or used as part of the transaction.

4. Process for Requesting a Refund:

To request a refund, please contact our customer support team at [support@softek.in] with the following information:

• Full name and contact details
• Order or service ID (if applicable)
• Specific listing or service for which a refund is requested
• Reason for refund request
• Our customer service team will review your request and respond within 7 business days.

5. Refund Method:

Approved refunds will be processed to the original payment method used during the transaction. Please note that depending on your payment provider, it may take up to 14 business days for the refund to be reflected in your account.

6. Changes to the Refund Policy:

Softek Technology reserves the right to modify or update this refund policy at any time. Any changes to the policy will be communicated to users via email or posted on the website.

If you have any questions or need further clarification, please feel free to reach out to our support team. We are committed to ensuring that your experience with Softek Technology and BusinessForSale.in is both positive and seamless.

Thank you for choosing Softek Technology and BusinessForSale.in!